Customer Engagement Is Everything In Business
Customer engagement is the direct route to every important business objective. It’s the pathway to everything good that a business could want:
· Customer loyalty
· Customer purchases
· Customer-based profits
· Customer ambassadorship for your brand
When you engage your customers, you draw them closer to your brand, your business, your organization. And that’s when the magic starts to happen.
When executed well, a strong customer engagement strategy will foster brand growth and loyalty. How to reach there? Join us for the SEAC Customer Engagement forum and Awards scheduled for December 2019, Singapore in association with ACEF.
Benefits of Attending the event:
This distinguished event is where the region’s top companies and brand marketers redefine how to build and sustain great brands amidst rapid cultural and technological change.
The Event will give you access to an exclusive audience of senior marketing and advertising professionals.
Benefits of SEAC Customer Engagement Awards:
✧ Generate Brand Recognition
✧ Generate Sales Growth
✧ Boost Employee Moral
✧ Obtain Third Party Endorsements
Advisory Members
Award Categories
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Most Admired Customer Engagement (Campaigns, Creatives, Activities) - Executed From Jan 2019 Onwards
Each Entry will Have 1 Main Category and 1 Sub Category
(You Can submit multiple Entries For Each Campaign which best describes the Campaign/Creativity/Activity)
Main-Categories Digital Marketing Online Media Mobile Marketing Non Traditional Media Radio Data Driven Marketing Newspaper Email Marketing Television Customer Service Out Of Home Media Experiential Marketing Sponsorship and Event
(Sports, Cultural, Entertainment, etc.)BTL Activities Retail Touch Points & Merchandising PR
Sub-Categories Excellence in Innovation
Creativity at its Best
Most Effective Campaign
Best Use of Technology
Successful Use of CSR Activity
- Capability Awards
Best Brand loyalty Marketing Campaign Most Admired B2C Marketing Excellence in Brand Awareness Integrated Marketing Communications Excellence in Brand Strategy Excellence in Corporate Reputation Excellence in Brand Management Excellence in Customer Experience Most Admired Branded Content Excellence in Digital Transformation Most Admired Brand Activation Campaign Best Use of Video Content Most admired campaign for Brand Revitalization Best Use of Data & Research Most Admired Brand Marketing Across Asia Excellence in Consumer Insights/Market Research Most admired Not for Profit Marketing Campaign Excellence in Customer Service Strategy Marketing Performance Measurement Excellence in Content Marketing/Native Advertising Excellence in Partner Marketing Excellence in Direct Marketing Excellence in Launch Marketing Excellence in Media Strategy Excellence in Shopper Marketing Excellence in Viral Marketing Most Admired B2B Marketing
Criteria/Details for Entry Submission
• Write up for Each entry must include information under the following headings:
1) Objective
2) Idea/solutions/innovation
3) Execution
4) Results
5) Why you think you should win
• Write-up of 500 words to upload on google drive in PPT, PDF or Word Doc and share the link in the Entry detail Sheet in public sharing mode.
• Relevant Supportives in Entry Detail Sheet (Images, Presentations, etc) to be uploaded on Google Drive (The link should be in public sharing mode)
• You Tube Link (videos if any) in the Entry details sheet
Guideline
• Name of the Agency/Client: This will come on winners trophy
• Upload the Write-up (Google Drive): Max 500 words in PPT, PDF or Word Doc & upload the file on Google Drive and share the Link in public sharing mode
• Upload the supportives (Google Drive): (Images, PPT etc) on Google Drive & Copy the link in public sharing mode Max 3
• Upload the Video on Youtube: Copy the link in Entry Details Sheet (Max 2)
• Upload Audio file on Sound Cloud : Copy the link Max 2 (if any)…compulsory for radio award categories
- Organisation Award Categories
Most Admired Advertising Agency of the Year Most Admired Newspaper for Customer Engagement Most Admired Media Agency of the Year Most Admired Television Channel for Customer Engagement Most Admired Digital Marketing Agency for Customer Engagement Most Admired OOH Media Agency for Customer Engagement Most Admired Mobile Marketing Agency for Customer Engagement Most Admired Marketing Agencies Each from Emerging Countries Most Admired Radio Station for Customer Engagement Most Admired Marketing Agency for (Mention the Sector) Most Admired BTL Agency for Customer Engagement Agency Network of the Year NEW
Criteria/Details for Entry Submission
• Write up of not more than 2000 words
1) Concept
2) Implementation of Innovative Ideas
3) Key Achievements
4) Awards received (if any)
• Campaigns/Activities executed from January 2019 onwards can be submitted as supportives (to be uploaded on google drive , links of videos (from youtube) if any.
Guideline
• Name of the Agency/Client: This will come on winners trophy
• Upload the Write-up (Google Drive): Max 2000 words in PPT, PDF or Word Doc & upload the file on Google Drive and share the Link in public sharing mode
• Upload the supportives (Google Drive): (Images, PPT etc) on Google Drive & Copy the link in public sharing mode Max 3
• Upload the Video on Youtube: Copy the link in Entry Details Sheet (Max 2)
• Upload Audio file on Sound Cloud : Copy the link Max 2 (if any)…compulsory for radio award categories
- Individual Awards
Marketer of the Year (Brand/Client) Radio Jockey of the Year Digital Marketing Professional of the Year Outdoor Media Professional of the Year Mobile Marketing Professional of the Year Social Media Professional of the Year Radio Advertising Professional of the Year Young Marketing Professional of the Year (Below 35 Years)
Criteria/Details for Entry Submission
• Write up of not more than 2000 words
1) Concept
2) Implementation of Innovative Ideas
3) Key Achievements
4) Awards received (if any)
• Campaigns/Activities executed from January 2019 onwards can be submitted as supportives (to be uploaded on google drive , links of videos (from youtube) if any.
Guideline
• Name of the Agency/Client: This will come on winners trophy
• Upload the Write-up (Google Drive): Max 2000 words in PPT, PDF or Word Doc & upload the file on Google Drive and share the Link in public sharing mode
• Upload the supportives (Google Drive): (Images, PPT etc) on Google Drive & Copy the link in public sharing mode Max 3
• Upload the Video on Youtube: Copy the link in Entry Details Sheet (Max 2)
• Upload Audio file on Sound Cloud : Copy the link Max 2 (if any)…compulsory for radio award categories
- Grand Prix (Organisation)
Most Admired Asian Brands of the Year Most Admired Marketing Innovation of the Year Most Admired Marketing Campaign of the Year Most Admired AdTech Platform of the Year
Criteria/Details for Entry Submission
• Write up of not more than 2000 words
1) Concept
2) Implementation of Innovative Ideas
3) Key Achievements
4) Awards received (if any)
• Campaigns/Activities executed from January 2019 onwards can be submitted as supportives (to be uploaded on google drive , links of videos (from youtube) if any.
Guideline
• Name of the Agency/Client: This will come on winners trophy
• Upload the Write-up (Google Drive): Max 2000 words in PPT, PDF or Word Doc & upload the file on Google Drive and share the Link in public sharing mode
• Upload the supportives (Google Drive): (Images, PPT etc) on Google Drive & Copy the link in public sharing mode Max 3
• Upload the Video on Youtube: Copy the link in Entry Details Sheet (Max 2)
• Upload Audio file on Sound Cloud : Copy the link Max 2 (if any)…compulsory for radio award categories
- AI (Award for Artificial Intelligence)
AI for visual Commerce Most Admired Brand with AI technology AI Application of the Year Most Admired Achievement in AI
(What you should include in your write up or supportive – These are only suggestions and not compulsory)
• Strategy : What was your Strategy
• Innovation : Unique Methods of problem solving not yet explored in the market./ How have you brought change to your Business or Community through Innovation
• Creativity : Showcase some original creative ideas that you have created.
• Objectives : what objectives did you set out to achieve.
• Thinking : Explain how you have used technology or digital tools to develop an New Business, Positively Impact a Community or Solve a Major Workplace Problem.
• Achievements : How are your achievements Significant for AI Industry.
• Relevance : Current challenges within the sector that may be addressed.
• Practicality : Ease of implementation, scalability & compatibility.
• Impact : The potential gains (economic efficiency, cost saving & productivity).
• Results : Outcomes decide the success of any Endeavour. Factors such as: revenue generation, capital market share, increased brand awareness, and increased client acquisition or retention.
• Future Planning : Your plans and strategy for the future. Scalability, Future Objectives, Upcoming Trials, Planning, Strategy and Forecasting.
• Why you should Win : why you are the Best/ How do your professional values Distinguish you from the rest.
Who can apply?
Corporates (Brand Owners/Marketing team, CXO desk, Consultants, Agencies) can directly apply for any of the above categories.
Apply Now
Awards Participation
- Entry Fees (Each Nomination)
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Event Schedule
Will Be Updated
Event Venue
Event venue location info and gallery
The Westin, SINGAPORE
JUNE, 2020Gallery
Check our gallery from the recent events
Videos
Here are some Past Event Videos
Brand Storytelling: Turn Customers into Fans
GRAHAM D BROWN | Founder & CEO - Pikkal & Co @ 1st Edition of SEAC Customer Engagement Forum & Awards
Nandana Wikramage “The Practical Coach”
Chief Guest
1st Edition of SEAC Customer Engagement Forum & AwardsF.A.Q
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How old is ACEF property?
Founded in 2012-13, the ACEF program is organized by a team of professionals from India, Srilanka and UAE and is guided by the Advisory Members from Branding, Marketing and Creative Agencies based in India, US, Australia, Singapore, UAE and Srilanka.
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What is Customer Engagement?
Customer engagement is about encouraging your customers to interact and share in the experiences you create for them as a business and a brand. When executed well, a strong customer engagement strategy will foster brand growth and loyalty. How to reach there? Join us .
-
Benefits of attending the event:
This distinguished event is where the region’s top companies and brand marketers redefine how to build and sustain great brands amidst rapid cultural and technological change. The Event will give you access to an exclusive audience of senior marketing and advertising professionals.
-
Benefits of SEAC customer engagement awards:
✧ Generate Brand Recognition
✧ Generate Sales Growth
✧ Boost Employee Moral
✧ Obtain Third Party Endorsements -
Is there any delegate fees for award entrants?
Your entry fees covers your delegate pass depending on the number of entries you are submitting.
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Can we get a replica trophy?
Yes, you can place the order after the event and it will be delivered at a cost within 2 weeks of your order.
Newsletter
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- Capability Awards